Gloria began her career with the Indiana Toll Road in 1999 as a Toll Collector at the Portage Toll Plaza. During her years at the Indiana Toll Road, Gloria has served in various levels of toll collection supervision including Operations Supervisor. In 2007 Gloria was promoted to Toll Collection Manager where she oversees all aspects of tolling including the Radio/Control Center. Gloria studied at Calumet College of St. Joseph where she concentrated on the field of Business Administration.